I have a nice group of students who come to class all the time, study, do what they're told, etc. They are an older group of displaced workers. The problem is that they complain CONSTANTLY. I bend over backwards to make sure that everyone knows what is going on, that everyone is with me in class (we do a lot of exercises together - it's Access and Excel 2007), but still they complain. They have another teacher who goes over the tests before the take them (answers and all) and they think that I should be doing the same, so they can all get As. To me, an A is excellent work. Just because they come to class, study and do work doesn't mean that it's excellent. Sometimes I can live with their complaining or it isn't too bad, but sometimes it really gets to me and I'm not sure how to get rid of it. I emailed my aunt who is also a teacher and she gave me some suggestions that I will try. If anyone has any more I would really appreciate it! Thanks!