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This was one of my favorite modules. Discussing the importance of empathy that requires us to meet the needs and expectations of our students.  Empathy involves the human factor and more importantly flexibility. Modify our teaching preferences to include strategies that are acceptable to the students is priceless. Motivation through retention, reinforcement and transference sections were some of the best content that will be very useful in day to day instructions.  It is important to know your content, students, never humiliate, transcend the message, be believable....these are the characteristics of a great teacher!

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