As an admission professional it's good to be reminded that...Misrepresentation can be considered substantial if the recipient could reasonably be expected to rely on its accuracy in making an enrollment decision. However, note that substantial misrepresentation can occur not just during the enrollment process, but in many areas including the academic realm.
Substantial Misrepresentation can happen even if not intentional, we must be careful how we say things.
I learned that it is important for all employees to understand the information in the school's catalog. Students should always be given clear direction in writing. All information provided to students should be factual.
I've learned that accurately and factually representing any and all information to the students will avoid any misrepresentation.
Accurate information must be conveyed to the student.
