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The importance that each role plays. It made me realize missing elements, when one is missing

 

Your attitude reflects back on everyone.  If a student knows that you dont have a good attitude towards your job and profession, why would they want to come here.  Its CONTAGIOUS!

 

Reply to Yvonne Silva's post:Agree with you. 

To increase student satisfaction from the moment they enroll at the institution, the frontline personnel must have excellent attitudes. There is nothing more discouraging to be excited about attending a specific school and be treated or ignored by the front desk personnel. That is the very first good attitude killer!

It's critical to understand all these in order to operate.

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