Student Services Performance Group

Public

Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Jeff Bisogno

Retention

The main concern we have at an online school,is that by the time students are ready to drop, they may have been thinking about it for quite some time, and have been ignored for even longer. The thing we do is we start contacting students after four days of inactivity to try to be proactive in this.

Julia Carrion

The importance of Organizational Culture

What is typically called the 11 to 1 Ratio?

Julia Carrion

Making a Positive Impact

What are some ideas to create a comfortable campuswhere the students are relaxed and the atmosphere is positive?

Julia Carrion

Our business is Changing Lives.

What is the EduPreneurial Spirit?

Julia Carrion

Model, Monitor and Monitor

How does Attention = Retention work?

Shana Garrett

Faculty Invovlement in Retention

I have great faculty but most do not see the connection between creating an active learning environment and the impact of retention. Meaning, they have a difficult time realizing that if the classroom is not enaging and active, they will lose students. How would you approach "training an old dog new tricks?" Please bare in mind that I am faculty as well but I get the connection :)

Elizabeth Fuller

rewards programs

Is it beneficial to do some sort of rewards program as an added bonus if students complete with a set period of time?

Elizabeth Fuller

assigning students

How do you assign students, and who contacts them? Do you do it by major, category of study, etc? Or do you let the student come to you...

Elizabeth Fuller

time frame

So is there a certain time frame in the semester when you should be looking for contact with the student? Is it closer to mid-way through the semester...?

Elizabeth Fuller

Career College

Our college offers programs that are self-paced, and thus it is harder to raise retention. Is it okay to charge a fee if you take longer than a certain period of time, or will that do more harm than good?

robert montgomery

Faculty As Content Experts

I had over 35 years experience in my field before I started teaching it. It really helps to be a "content expert" when you have day-to-day experience you can share with your students. Also sharing blunders on the job as well as successes lets them know they will learn even more when they actually get into the workplace.

robert montgomery

Older Students

Older students who are afraid they won't fit in or won't do as well as those students who are 18 or 19 and fresh out of high school - They need to know they have strengths that will benefit the entire class. Older students usually have more focus. They are a settling influence on the younger students who many times look up to them and ask for advice.

Bonny Nickle

Grad Max

Curious to hear success stories with this application!

Victor Urias

Do any schools institue a Stress Managemnt/health/wellness program?

If so, how has it been effective in reducing or relieving student related stress? Who would direct such a program?

Blanca Zepeda

Training

Attrition/retention training is never complete. In order to improve we must train our faculty over and over again to gain a better outcome.

Blanca Zepeda

What motivates Students?

We need to know what motivates our students.

Blanca Zepeda

Students less engaged at the start of their program

We find that our new students are often less engaged at the beging of their program and often drop from their program within their first month. What sugestion do we have to wove them in enaging them the minute they first set foot on campus?

Bonny Nickle

Web Based Retention Intervention System

Please share your successes with this type of system!

Bonny Nickle

Acceptable Retention Rates

HI All Interested in your experience and research on acceptable retention rates for proprietary schools (primarily the short program diploma and the associate level programs). What is an acceptable retention rate for a program, instructor, school? What should we be striving for? Thanks for your responses!

Vicky Fulop-Berlin

How to approach stress related events for the student

When a student is closed to mid-term exams or final exams they could feel anxious about sucessfully completing the course. A few things we do to help them deal with this school related stress factor: 1) Creating a friendly atmosphere out side the classrooms from day one.Ex: we give breaks between classes. During these breaks students meet, talk and relax. 2) Check on what the student is "getting" outside the classroom by asking questions ( surveying ) 3) Talking about a funny anecdote or topic just before a test or preformance could help to relax. :-D

Related Learning Opportunities

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

RT105R - Raising the Bar to 'First-Class' Customer Service