Training is ongoing in the life of an admissions representative and maintaining a Resource Notebook is essential. The task of researching and updated manuals, policies, and procedures is time consuming but vital to performing your job according to regulatory guidelines.

This module taught me how important it is to know what Student Services our institution offers. Admissions representatives should thoroughly know the institution's marketing strategies, educational programs, career placement services, to best guide and effectively serve prospective students.

For me it made sure to highlight why meetings and ongoing training are so important to the continued development of an admissions representative, so that we are also staying in compliance with institution and state regulations.

This section shows why it’s important to really understand our programs so we can help people choose what’s best for them and their future goals. It also highlights how sitting in on classes can help us better explain what the experience is like and ease any nerves for someone returning to school. This way, they can see how supportive and approachable the professors are. It also covers the importance of knowing the rest of the policies and procedures.

This module explains how pivotal it is to follow proper documentation during the enrollment process. Admissions representatives should also inform students of their rights and responsibilities to remain in compliance.  It emphasized what details should be included in the enrollment agreement. 

What has been reinforced is that accurate Financial Aid information and proper handling of required paperwork are critical to helping students make informed decisions and ensuring full compliance.

Throughout this first module, I have learned the importance of becoming familiar with admissions terminology and definitions, as well as maintaining a resource notebook for reference. It is also vital for admissions representatives to keep up with changes and complete training requirements annually.

Being sure to have a thorough understanding of our institution's programs, policies, and regulatory requirements is very important. I will also be sure to continuously update and maintain my Resource Notebook so that I will be able to ensure that I am providing accurate information to my students. Thank you.

Emphasizing the importance of having a thorough understanding the institution's programs, policies, and regulatory requirements was a main area of focus within this module. Focusing on these items will enable us to provide accurate guidance to our students. I will stay on top of this by maintaining my Resource Notebook and making a solid effort to reach out to and network with my colleagues so that I can learn more about their jobs and how their departments affect the lives of our students.

The training emphasized the importance of compliance with all applicable statutes and regulations. This compliance is essential not only to delivering the highest quality experience for our students, but also to supporting our continued professional growth as the first point of contact and standard of expertise associated with our school.