Self awareness is key to understanding your team in a more effective way. 

Managers assign work to a team member and hold the decision-making power with a short-term goal, while a leader has a clear direction and long-term goals, accepts consequences and actions, inspires and motivates others, and understands and supports team members.

I realized I am a leader, not a manager. I have long-range vision and am not good at the day-to-day operations. 

This module reminded me that managers are made, not born. 

I have always thought that being a good manager is being a good leader. This reading has been interesting because I have come to realise while manages rely more on authority and systems leaders rely on influence and inspiration.

This module reminded me that strong management systems directly support student success and institutional sustainability. 

Appreciative inquiry is a positive approach to problem-solving and working with the team for a desired outcome.  

Be fully present when someone is speaking to you; do not listen to your own internal dialogue, or you will miss what the other person is trying to convey. 

As a leader, it is paramount to understand the learning styles of your team, so you know the most effective way to interact with them.  

Emotional intelligence is important to leadership, by having empathy for your team, you will be able to communicate more effectively.