I learned the core leadership principles, focusing on leading by example, adapting my approach based on the situation, and balancing grace with accountability. Proper leadership emphasizes humility, transparency, and building mutual respect. 

As a leader, I must be keenly aware of the learning styles of my followers and adapt the information delivery so that all members of the team can benefit.

Being stubborn and refusing to adapt to a situation can be a trait that will slow or stop team development.

Initially communicated the purpose of a task and each employees roles in accomplishing the goal and actualizing the vision. Frequent engagement of the team which necessitates feedback and suggestions will aggravate employees to feel valued and work harder, which will in turn produce and better product, higher standards in services and greater profits. 

I find that leadership is very personal and the ability to connect to an employee on a personal and professional level is important to overall growth.

I have been reminded that you must lead by example and that leading is not easy.

The myths regarding managers stood out to me. While being a top performer in a role is advantageous to managing individuals in said role, it is important to note that additional skills such as people skills are needed for being a successful manager. It was also very interesting to recognize that only 10% of individuals possess the talent to manage. Connecting, seem to be the overarching theme here. Persons who are able to engage team members, help them gain knowledge and skills and maintain a culture of producing positive outcomes are among this esteemed 10%.

The training will help me to enhance my skills as a leader through practical applications

Appreciative inquiry is a leadership approach that focuses on identifying strengths, successes, and opportunities instead of only concentrating on problems. In the workplace, it helps create a more positive and motivated environment by encouraging people to build on what is already working well.

As a leader, using appreciative inquiry can improve team morale, strengthen relationships, and inspire collaboration. For example, instead of asking “What went wrong?” you might ask, “What helped us succeed, and how can we do more of it?” This approach encourages growth, innovation, and confidence while helping employees feel recognized and valued.

Empathic listening is the ability to fully focus on what someone is saying while also understanding their emotions and perspective, not just their words. It involves paying attention, not interrupting, and showing that you genuinely care about what the other person is experiencing.

As a leader, you can apply empathic listening by giving people your full attention during conversations, asking clarifying questions, and reflecting back what you hear (for example, “It sounds like you’re feeling overwhelmed by the deadline”). This helps build trust, reduces misunderstandings, and makes team members feel valued and supported, which often leads to better communication and… >>>