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I enjoyed this course! It was a great reminder of ways to utilize resources within my institution and the refocusing of priorities & objectives.


What are the critical metrics that indicate our progress toward strategic goals?
How regularly do we review and adjust our KPIs based on performance?

These five components will take your strategic planning process, your plan itself, and your team to success.

  1. Clarify - Make every piece of the plan plain and clear through definitions and simplifying terms and plan components.
  2. Communicate - Don't only communicate - communicate effectively. Ask for feedback to ensure that teams understand the communication.
  3. Assign - Create RACI matrices or some tool to assign tasks/duties/responsibilities and to track assignments.
  4. Assess - Involve team members in assessment and review so they authentically know the outcomes of their hard work.
  5. Reward - Celebrate the wins and brainstorm the losses. This may look
  6. >>>

What are some ways you are staying adaptive and flexible in your plans?

I learned that everyone should share their own ides even though it may be different from yours and something that you may not agree with.

First point is Define the Problem 

Structured, systematic group management is better than intuitive trial and error at accomplishing consensus and creating actual change.  How to get many indiviiduals to cooperate rather than compete.


To put the problem in print to see, then build from inside out for solution by going thru steps.

I would recommend to any admissions rep. This was a great course 

Brainstorming is ideal for challenging situations

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