Change is a constant in field of education.  The ability to plan strategically is critical if one is going to be competitive and contemporary in today’s environment. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Systematic group dynamics for problem solving | New blog by Alan Bennett

Structured, systematic group management is better than intuitive trial and error at accomplishing consensus and creating actual change.  How to get many indiviiduals to cooperate rather than comp...

Problem Solving | New blog by Rebecca Barnett

To put the problem in print to see, then build from inside out for solution by going thru steps.

Enjoyed this Lesson | New blog by Stacy Celestin

I would recommend to any admissions rep. This was a great course 

Challenges | New blog by Bryan Steinbock

Brainstorming is ideal for challenging situations

Creativity | New blog by Bryan Steinbock

Solving with creativity

Calm | New blog by Bryan Steinbock

Plan to be more calm and gather more info with a plan and check back

Action Plan | New blog by Brent Folks

Great tutorial!  My action plan is to incorporate of lot of these strategies into my day-to-day whirlwind.  When managing people, it's always important to reinvest into your human capit...

CI102 | New comment by Timothy Berry

We are all creative! It's important to find a smaller issue to reason through within the larger problem.  Reason through a problem before making a final decision

Wisdom | New blog by Bernie Phelps

It must be a multi-faceted approach to meet the critical components to be successful.

Problem solving | New blog by Mary Ibe

Managers allgiven the task of problem solving and as uch they must understand what i the root cause and adjunctive cause of work place problems. Determining the cause allows for planning stregies to s...