The Problem-Solving Techniques modules has a lot of superior information on how to define and solve the problem, without making assumptions.

During the training, I gained valuable insights into Leading with Generative AI. I intend to apply what I’ve learned in Sharing Knowledge, I will share the knowledge gained with my colleagues through Generative AI , which will help reinforce my learning and support the team’s overall performance

what to and what not to avoid 

Taking action in increments helps you see the partial results of your fix, and determine if the action will be successful if fully implemented.

group decisions are good 

Developing a strategic mindset involves anticipating change, asking questions, evaluating options and adopting a big picture perspective.

Analyzing the problem before taking any action would be the first thing first. Then proceeding with the best options to resolve the issue.

I learned alternative ways besides just brainstorming and the importance of gathering necessary information to prompt session.

Dr. Robin Vedders

I appreciate the brain writing technique where introverts and extroverts are equally involved.

Dr. Robin Vedders

Often, we use methods like mind mapping or brainstorming when generating ideas in the classroom -- especially when students are trying to write papers. It only makes sense to carry over these practices to employees; however, in the online environment few opportunities are given for this to occur. More efforts need to be made for connecting faculty so that these methods can even be entertained and employed.

• We should engage in open discussion.  Eencourage others within the workplace to do so also. 

When probl3ms or difficulties occur you have to identify what it is. Discuss what it is that is causing the problem. That will help with finding solutions and getting anything resolved. 

I really like the idea of using questioning techniques to determine a coworkers intention with their plan. Often times the true intent or plan may be lost if things are "muddy" and asking questions can allow us to work as a team to accomplish goals. This will allow us to be innovative and constantly striving for improvement. 

Letting students generate ideas and custom their work process will allow for more successful idea generation and project completion.  Allowing them independence will generate more creative ideas and solutions to problems, while giving them a voice.

Being able to creatively discuss ideas and solutions will be important skills for my students to develop. By working through multiple ways of idea generation will allow them to think outside the box and not get discouraged throughout the creative process.  This will generate various ideas from multiple POVs allowing students to have open and creative dialogue.

You always needs to identify the problem so you can help create a solution for the problem. You need to make sure you identify the problem but also create a plan for it to. 

If I am in a group solving problems, then I will ask my group members if they have any ways to solve the problem. I will ask them for help. 

Always communicate with each other to discuss how things are going. 

Learning about different decision making strategies is always a great way to discover different ways to make decisions that are effective in various scenarios. I used to struggle making decisions because I was afraid of making the wrong one and it is something I have continually had to work on and trust my knowledge. 

When problem solving, you should avoid: Overgeneralizing, personal attacks, analogies, superstitious behavior, and oversimplifying. The one I think is the most important is to avoid personal attacks. When you use personal attacks to try to persuade someone to your side, I feel like it does the opposite of what you are trying to accomplish. 

When you look at your groups performance  it is one of the best types of feedback as a leader. 

Don't be afraid to seek help if you have a problem. Using groups to help will increase the production of alternative ideas and bring energy. Other people will bring in different views and approaches you may have not seen before.