Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Engaging Online Learners | Origin: EL141 | New comment by Rathy Ley

In engaging students in online learngin, I will continue to provide ways to stimulate and engage students through integrative, critical, an creative thinking via lectures and activities. It is...

Connecting Instructors’ & Students’ Personality Traits | Origin: EL117 | New comment by Lisa Hershey

I plan to utilize the four personality questions as an ice breaker activitiy with students.  I think it will provide valuable insights.  I also like the idea of having one project where...

Successful Instructors’ & Learners’ Personality Traits | Origin: EL117 | New comment by Lisa Hershey

We have to use a variety of teaching styles and personality styles to be successful an instructor.  We cannot always do what is comfortable to us.  And we must be willing to try new things...

Understanding True Colors Personality Traits | Origin: EL117 | New comment by Lisa Hershey

I agree with Jude who states that we, as instructors, may lean towards activities / teaching strategies that would meet our own personality needs.  But we must go outside our comfort zone to...

Foundational Personality Trait Models | Origin: EL117 | New comment by Lisa Hershey

I took the Myers Briggs many years ago and it was helpful to know more about my own personality.  I think giving students the opportunity to take a personality test early on in their...

Engaging Online Learners | Origin: EL141 | New comment by Angelina Cruz

I have learned that Social Engagement and Motivational Engagement can reduce procrastination and allow students to feel confident in their ability to progress successfully in school. Setting the...

Linking Relationships to Retention | Origin: EL201 | New comment by Cecilia Munoz

I learned how important it is for all staff to be involved in communication with the Student. As an instructor I make myself availble to my students almost 24/7. Some students have no home support...

Successful Instructors’ & Learners’ Personality Traits | Origin: EL117 | New comment by Samuel Beaumont

I believe the days of academics sitting in the ivory tower spewing forth pearls of wisdom that students will happily retrieve are gone.  The modern student expects far more than the traditional...

Engaging Online Learners | Origin: EL141 | New comment by Kevin Williams

I really liked the approach they talked about here by engaging students from a variety of different sources to reach as many as possible.  We have to realize that there is no one best way any...

Understanding True Colors Personality Traits | Origin: EL117 | New comment by Samuel Beaumont

The first thing I took from this module is there is a coloring system for an individual’s personality type.  Understanding the personality of an individual, regardless if it is a student,...