Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Online Communication Strategies | Origin: EL201 | New comment by Yvonne Bailey

Communication during online teaching using advance relational skills appears to be effective.  Constructing theses types of emails can help students feel acknowledged, respected and...

Online Communication Strategies | Origin: EL201 | New comment by Martha Davila

Communication is the key word...In person or online people adapt better and feel the caring gentle side of an individual

The Role of Technology | Origin: EL201 | New comment by Yvonne Bailey

I find it interesting to hear how there is current technology available that can help support the student with services and help with their involvement. Institutions can take between 3-5 years to...

Understanding Online Learning | Origin: EL201 | New comment by Yvonne Bailey

It was interesting to learn that students online performed significantlly better than face to face studens.  It's also good to know that there are seven competencies that online students should...

Successful Online Learning Techniques | Origin: EL108 | New comment by Doug Blymier

Be active Understand the expectations  Work cooperatively Interact with other students and the instructor Appreciate diversity in the classroom  Be responsible   all good...

Technical Skills | Origin: EL108 | New comment by Doug Blymier

Just repeating more of the same, with different ways to reach out to students, blogs, etc.  

Non-Technical Skills | Origin: EL108 | New comment by Doug Blymier

listen learn, post, ask, teach, it is all the same.  

Online Learners with Disabilities | Origin: EL111 | New comment by Frank Warner

Truly interesting in the amount of students that have some type of an inpairment.  

Linking Relationships to Retention | Origin: EL201 | New comment by Yvonne Bailey

I have learned that there is a strong link between relationship and retention.  I also learned when physical charateristics are absent from teaching one must rely on purely relational skills to...

Assessing Student Learning | Origin: EL115 | New comment by Yvette Prior

I have learned so much abut the research that supports adding games and simulations to the course to help stduents. Also, I am curious to see how the intercative assessments advance in the coming...