Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Making Your Course Accessible | Origin: EL111 | New comment by Kendrick Kim

Making power points, microsoft word, and pdf accessible and using fonts and bold. Having Universal Design in mind is important.  Respectfuly, Kendrick Kim kkim1@fullcoll.edu  

Assistive Technology (AT) Tools | Origin: EL111 | New comment by Kendrick Kim

Online instructors need to be aware and mindful of online tools and assistive technology to better serve students who may need them. Respectfully, Kendrick Kim kkim1@fullcoll.edu  

Legal Obligation | Origin: EL111 | New comment by Kendrick Kim

The difference between disability and reasonable accomodations. Respectfully, Kendrick Kim kkim1@fullcoll.edu  

Online Learners with Disabilities | Origin: EL111 | New comment by Kendrick Kim

Accessiblity is different from disability and to be mindful for all students to have access. Respectfully, Kendrick Kim kkim1@fullcoll.edu  

Online Communication Strategies | Origin: EL201 | New comment by Kendrick Kim

Word choice is important in the online space. Respectfully, Kendrick Kim kkim1@fullcoll.edu  

The Role of Technology | Origin: EL201 | New comment by Kendrick Kim

The role of social presence is important in an online course as well as the technology that supports the online learning environment. Respectfully, Kendrick Kim kkim1@fullcoll.edu  

Understanding Online Learning | Origin: EL201 | New comment by Kendrick Kim

Online delivery of content and the collaborative process and engagement are important to student success. Respectfully, Kendrick Kim kkim1@fullcoll.edu  

Linking Relationships to Retention | Origin: EL201 | New comment by Kendrick Kim

Retention and strong engagement is important online just like live classes. Wanting community and need for belonging online is also important.   Respectfully, Kendrick...

Engaging Online Learners | Origin: EL141 | New comment by DANIEL CARR

I have learned that there are many ways to motivate your students and using some of these practices can really boost your productivity, in class as well as the productivity of the student.

Andragogy in Online Learning | Origin: EL140 | New comment by Eric Koehler

I believe that this course has shown me that many of my practices in my classrom are headed in the right direction.  I see areas that need improvement and a course like this open the thought...