Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Measuring Good Communication | Origin: EL105 | New comment by Thomas Fawcett

The guide-on-the-side is an interesting concept to me. This seems to allow for the students to become a little more independent and seek out the solutions to the problems before asking the instructor...

Assessing Student Learning | Origin: EL115 | New comment by Austin Sutton

I've learned that I can use games or gaming to assess student knowledge.

Helping Students Communicate Effectively Online | Origin: EL105 | New comment by Thomas Fawcett

It is important for students to have clear expectations of what good communication looks and feels like. The instructor can provide this information to the students in a clearly presented syllabus.

Implementation of Gaming and Simulations in the Learning Environment | Origin: EL115 | New comment by Austin Sutton

I've learned the correct questions to pose before designing or allowing my students to participate. '

Civility and Managing Overall Communication | Origin: EL105 | New comment by Thomas Fawcett

Providing a communication code of conduct will help to establish rules and guidelines for online communication between members of the class and the instructor

Technology Tools for Effective Communication | Origin: EL105 | New comment by Thomas Fawcett

There are a number of different ways to communicate with the students in the class. Small group or one-on-one methods like email, FaceTime, and messaging, large group like Skype or Zoom, and social...

Analyzing Games and Simulations | Origin: EL115 | New comment by Austin Sutton

I've learned that games can be judged based on their layout and design. Many factors influence the success or failure of a game or simulation.

Motivating students to engage | New blog by Jeff Wester

As I try to nurture my students to seek learning for the sake of new knowledge as their motivation, I think the transition from last quarter's lack of grades as the motivation they have been trained t...

Engaging Online Learners | Origin: EL141 | New comment by Jeff Wester

Last quarter I learned that an entirely new set of classroom challenges arise when switching to online distance-learning.  This course broke down some of the challenges and considerations for...

Successful Online Learning Techniques | Origin: EL108 | New comment by Cassidy Davis

Helping student to become aware of potential pitfalls so they can avoid them.  The seven principles of learning.