Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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The Role of Technology | Origin: EL201 | New comment by Caryn Menches

Online presense connects us to being human, and somehow, we have lost a little bit of that online. 

Understanding Online Learning | Origin: EL201 | New comment by Caryn Menches

Online learning isn't for everyone. Students are lacking in what their strengths and weaknesses are and then taking an online class. Many are not participating, thinking the classes are easier or not...

Linking Relationships to Retention | Origin: EL201 | New comment by Caryn Menches

I remember being a student and noticing how some instructors didn't seem to care and others who were genuinely interested in your success. Today's students seem to be pulled in all different...

Successful Online Learning Techniques | Origin: EL108 | New comment by Victoria Schad

In order for students to get the most out of the online discussions, their faculty need to encourage them to be substantive in their posts. Faculty should not be giving full credit for every post a...

Technical Skills | Origin: EL108 | New comment by Victoria Schad

Faculty need to be constantly learning how to better deliver their course materials. We cannot become complacent with how we do things. We need to move away from our comfort zones and get more in...

Non-Technical Skills | Origin: EL108 | New comment by Victoria Schad

It is important for students to understand it is vital for them to become good online learners. Part of the responsibility is on them and part of the responsibility is on the faculty. We need to role...

Online Persona | Origin: EL108 | New comment by Victoria Schad

It is crucial to encourage structure, organization along with time management for online learners. Many students like the flexibility of online learning but push off their responsibilities for the...

Successful Online Learning Techniques | Origin: EL108 | New comment by Samantha Goman

Having an understanding of the 7 principles of learning is key to online learning success.   

Technical Skills | Origin: EL108 | New comment by Samantha Goman

Having the proper tools to help students have clear knowledge for what they are being taught.   

Non-Technical Skills | Origin: EL108 | New comment by Samantha Goman

Having a good community to communicate with with important for learning in an online forum.