Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Online Learners with Disabilities | Origin: EL111 | New comment by Jennifer Lewis

I have learned to think about things more clearly from the perspective of those with disabilities.  For instance, in the PowerPoints, we as instructors should not be including things that flash...

Technical Skills | Origin: EL108 | New comment by Satwinder Bindra

Developing an environment in which students can work collaboratively impacts relationship building as various technologies enhance the experience. 

Non-Technical Skills | Origin: EL108 | New comment by Satwinder Bindra

When teaching students make sure your teaching material has been understood by the learners. You may ask students to regurgitate what is learned by asking them to elaborate on what they have...

Online Persona | Origin: EL108 | New comment by Satwinder Bindra

To encourage students to become successful an instructor can assist students to identify their weaknesses and strengths in order to meet their learning goals.  

Successful Online Learning Techniques | Origin: EL108 | New comment by Satwinder Bindra

I learned 7 principles of learning development of Arthur and Stephen and time management is very important for students success.    

Online Persona | Origin: EL108 | New comment by Doug Blymier

Explaining what is due, taking time to help students realize the importance of time management, and giving reasonable deadlines helps prepare the student.  

Connecting Instructors’ & Students’ Personality Traits | Origin: EL117 | New comment by Lori Swanson

It can be difficult if an instructor has a certain personality trait and students don't. Be flexible, that can be difficult but to be an effective instructor you have to be. Have options for...

Successful Instructors’ & Learners’ Personality Traits | Origin: EL117 | New comment by Lori Swanson

I have learned that nothing is set in stone. You may start at a younger age with a certain color trait but it may be entirely different as you gather life experiences and maturity. My younger...

Understanding True Colors Personality Traits | Origin: EL117 | New comment by Lori Swanson

Looking at these traits I believe some fit a color to a "T". But, I believe most are definitely a combination of at least two, if not three. Environment and age are a big factor. Being able to...

Foundational Personality Trait Models | Origin: EL117 | New comment by Lori Swanson

I understand the concept of personality traits, this can be very advantageous. However, people can fall into different categories. Using this as a guideline when preparing a class is important to...