Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Online Learners with Disabilities | Origin: EL111 | New comment by Peter Surowski

I really like the tip in this unit to try presenting things in several different ways. My mind is already rolling on different ways I can do that.  

Making Your Course Accessible | Origin: EL111 | New comment by Scott Olsen

The importance of Universal Design and the opportunity for students to access material is underlined by the fact that much disability remains hidden. It is not only for the student that is known to...

Assistive Technology (AT) Tools | Origin: EL111 | New comment by Scott Olsen

Thoughtfulness and planning ahead go a long way to precluding accessibility issues. Understanding what options are available and pairing those options to meet course objects require an effort but...

Legal Obligation | Origin: EL111 | New comment by Scott Olsen

While there has been tremendous progress through the years, the advent of technology and various pedagogical practices that benefit some students clearly can be a hindrance to others. Developing a...

Online Learners with Disabilities | Origin: EL111 | New comment by Scott Olsen

There are many challenges to be considered, not the least of which is how to open learning opportunities and how to keep peripheral processes from obstructing access to primary course material.

Successful Online Learning Techniques | Origin: EL108 | New comment by Richard Ullery

At our school/campus we have just moved to a blackboard based system. This is putting greater pressure on the student to their part (if you will) of the learning process. It quickly becomes clear...

Making Your Course Accessible | Origin: EL111 | New comment by Brian Swartz

As summarized by Ron Mace at the Center for Universal Design (UD) at North Carolina State University “the design of products and environments to be usable by all people, to the greatest extent...

Assistive Technology (AT) Tools | Origin: EL111 | New comment by Brian Swartz

All course materials, LMS, slides, video, etc. must use required tools and/or assistive technology (AT) accessible to students with a variety of disabilities for their learning expierience.

Legal Obligation | Origin: EL111 | New comment by Brian Swartz

Students with disabilities are entitled to equal access to post-secondary education by Individuals with Disabilities Act, Section 504 and Section 508 as well as the Americans with Disabilities Act...

Connecting Instructors’ & Students’ Personality Traits | Origin: EL117 | New comment by Sandra Byrnes

Understanding your students personality traits is very important in the online learning.  Also instructors should know thier own personality traits.Flexability is key as well.