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With this course, I learned that there is no wrong way or step to encounter a crisis. Reaching out to the individual about the crisis, and more of case management and how to find community resources for the crisis.

As an instructor, being prepared, organized, and dedicated for class will help avoid common mistakes.

It is important to listen and empathize with students; however, do not let students take advantage or manipulate you as an instructor.

Different techniques are useful in dealing with inattentive and talkative students. 

Providing all essential information and expectations to students on the first day of class is beneficial to the students and limits problems for the instructors.

Adult learners are stakeholders in their education and should have input in higher education

very informative 

A large percentage of doctor visits is due to stress. We shouldn't use to unhealthy coping mechanisms to reduce stress because it will create more stress in the long run 

There are many different things that can cause stress which can impact your work productivity. It's important to be transparent about your stress 

I learned ways to avoid being disorganized in order to focus on the task at hand. Set a certain time of day to check emails instead of checking them as they come in so that you can focus on one task at a time

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