The main thing that keeps coming up in these trainings are the ability to listen and respect your students. Luckily I have not run across any problematic student behavior, but I am sure that day will come. And when that day comes I know to build report and respect between myself and the student, I need to first let them express fully what is making them feel the way they are. This shows that I respect them which helps their respect for me to grow, instead of demanding that respect from the student.