Instructors need to know how to manage the flow of instruction in their classes while engaging all of their students in the learning process.   Managing student behavior is a necessity if courses are going to achieve the stated goals and objectives.  This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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class room prep | New blog by John Barnstead

This class showed me how to correctly prepair my students for sucsess.


dealing with crisis | New blog by Paul Rolando

listen to the person, have them talk through the issue and help them sort the emotions out


Learning Styles Myth | New comment by Arna G Smith

I don't think that learning styles are myths.  They are quite effective, especially when integrated with an understanding of multiple intelligences.  I like learning about ideas, the hist...


From Lesson Plan to Action Plans | New blog by Arna G Smith

I think that this is where the challenge exists for many teachers, especially those of us who have transitioned from a corporate arena.  Teaching in a career college takes some getting used to as...

Rapport is key | New blog by Anh Thu Tran

This course was very helpful because it clarify the importance of the first day of class and thoroughly going over the syllabus.   It also confirms my belief on how to treat difficult s...

Exam Taking | New comment by Linda Gordon

I'd argue that occasional movement is appropriate - if you don't move at all, you create an issue with line-of-sight that a student can use to cheat. However, pacing around like a caged lion is not...

Action plan - classroom management | New blog by Linda Gordon

I certainly agree that reflection is the path to improvement, whether after teaching a class, or after taking a class. In this case, I particularly appreciated the early comment about the first time y...

ED104 Training | New comment by Arna G Smith


I can certainly identify with the point you have made here, Jianxun.  When an instructor transitions into teaching from a corporate background, it is useful to have a presen...

Using a Journal for Classroom Management | New blog by Bernadette Denoux

  As an experienced instructor teaching a completely new subject to adults, I feel that keeping an open mind in the classroom is very important. I taught high school career and work experience to...

Learning Styles Myth | New blog by Nadine Chiasson

I was chocked by this myth.  I am a program coordinator at my school and i have done your course on Learning Styles (which i don't remember the number) to now learn it's complitely wrong!  I...