Although I have been teaching for a little over a year, this particular course gave me some new insights. I found it remarkable, all types of student behavioral characterisitics were addressed and as I was reading the material - the thought of "yes I have had this type of student" came to mind quite frequently. The advice on how to handle different students is very helpful and I am grateful for it. 

My students tend to come up with excuses on why they could not attend class and failure rates are mostly related to attendance and subsequently missing exams. I do use a calendar in our computerized system which is viewable by the students. This does help as they are more aware of what isexpected. I think even though the students are adults, structure is welcome even with some grumbling.