I enjoyed learning about the student self assessment using the rubric.  I do advise students to see the rubric to see how their assignments will be graded. Some take this very seriously and submit wonderful work.  Others however, no matter how many ways or times I convey information to help with improving their work, do not read, take phone calls, and do not take suggestions for revisions to resubmit for a better grade. 

I also agree that consistency within the modules is key! As a previous online student I would have been very upset if every class I took had a differing layout, etc.  To alleviate student fears, it is good to let them know that we have been exactly where they are now and to feel free to reach out with questions or concerns after reviewing the syllabi and announcements.  Some students will email, call, or text asking a specific question I covered in my announcements or live sessions for example.  I always direct them to this information and ask that they let me know if they still have questions after reviewing this information.  While we want to let them know we are here to help, we also need to get them in the habit of taking initiative to locate answers for themselves just as they will need to do in future courses and in their career.