There are many different strategies or approaches one can do to better connect to their students. In this module it goes over what you can do to help connect with the people you work with as well. This module listed six different strategies that are important to use interchangeably, as well as more touchpoints that works internally instead of externally. Moving forward it will be important for myself to remember these lessons to make sure I'm giving excellent customer service to all which, if done correctly, will help improve daily work life.