Preparing for Customer Service Success

Public

Discussion:

Preparing for Customer Service Success | Origin: RT105

I learned how an internal perspective can shape the company especially when it comes to training and team collaboration. The better we get along and the more information that we have, the more successful we will be at not only completing tasks at hand but also by assisting students with all the necessary information they are going to need to be successful.

Related Learning Opportunities

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

RT105R - Raising the Bar to 'First-Class' Customer Service

Student Services Performance Group