I learned that customer service is essential in higher education. Our students are our customers, as we would not exist without them. It’s not about going “above and beyond”, but doing right by the customer each and every day through consistency and integrity. Keeping up with the evolution of technology is allow our university to stay ahead of the curve and provide the best resources for our customers; our students. I intend to apply what I have learned by staying true to who I am as a person and upholding a high level of integrity. I do this by following through with what I say I will do and providing the best experience to each student I encounter each day, no matter what journey the student faces.
