Customer service is important in any workplace as it provides feedback on how to become better as a whole. By providing good customer service, you are helping to leave the customer with a happy emotion and they are likely to help promote your business. However, poor customer service tends to spread faster and can take a number on your business. Excellent customer services helps the customer to feel happier, find the business to be consumer friendly, and like their needs are being taken into consideration and taken care of.
