I was reminded once again how the whole school has to work together towards student retention. It is not only the job of the class instructor to keep the student engaged, but the whole school. From the way they are greeted when they first enter the building, to the interaction they have with other departments, and the motivation they receive from those in charge. I have seen students light up and smile with just a simple acknowledgement from a director or student services admin. Students can tell when you really care and when you don't, so it's important to practice empathy and remind staff and faculty we are all working together for the success of each student.
