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The biggest take away is "Attention is Retention". It is a basic human need to be recognized and given attention to. Students came b=from different backgrounds and has different needs. The best time to give attention to our students is when:

1. The missed a class

2. They failed the first test

3. Observe change in demeanor

4. observe a pattern.

These are examples that we can proactively address future withdrawals and attrition because we are recahing out to stidents at the very first indictaion that they are needing help.

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