This module really highlighted how much a student perception shapes their overall experience. If policies or services feel inconvenient or unsupported, students may assume the institution doesn't care, even if that's not the reality. I also learned that "cost" includes more than tuition; it's time, energy, and missed opportunities. Moving forward, I plan to apply this by staying engaged, building connections, and viewing experiences through the student perspective to ensure the value outweighs the cost.
