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Retention Success

A little over three years ago I was hired to start a new program with my present employer. I was a rather tall order due to the fact that it was a program to be deliver in Spanish. After countless hours of translation and reviews we finally implemented the new program. To my personal and professional pride today that program as a Hispanic that program has a retention rate of 86% even better than the overall institution retention rate.

We attribute that success to the fact that the instructors and I keep constant contact with all the students in the program. During the initial orientation I place great emphasis in the relationship between attendance and academic success. We also point out the need of staying in contact with the instructors at all times. The team of instructors works together to identify and assist the slower learning students. I do believe that the overall success of the program is due to the neat closeness that we are able to develop within the instructors and students. We always know the whereabouts of all our students and I also managed to know all of them by their first name.

Openness and availability are crucial in the success of a great program.

 

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