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I think all staff and faculty members in a college need to "Walk a Mile" in the shoes of a co-worker to truly appreciate what they do. We recently completed just that at our campus, and I think everyone gained a new respect for others.

Morale is critical in a school--because our customers (students) sense a positive or negative atmosphere, we have the potential to keep them with our attitudes--or watch them slip away because we haven't created the right environment.

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