When students start in any new environment, they bring with them a set of expectations that may be unrealistic or unatainable. In our orientation sessions, we discuss with the students not only what we expect of them and what they can expect of us, but what do they expect to happen while they are with us. We also help them realize some of the common reasons that students drop out. (eg. transportation, child care, lack of commitment, work responsiblities, educational deficiencies, etcetera) We then help them come up with alternative plans and systems so when they encounter these issues they are prepared instead of surprised. What methods do others use to help determine and focus the expectations of incoming students?