What I took away from this section was the importance and characteristics of "active listening', 'the GROW Model' and how to give constructive feedback. From the time that I was a little girl, I understood how powerful the tongue was, how it could speak life or death into any situation. Becoming an active listener lets me know that sometimes a person just needs to communicate themselves and work through situations without solutions or judgement. Construcitve feedback allows students to learn, improve or grow for themselves.
