Comment on Stephanie Hudson's post:
Your reflection captures the core defense against misrepresentation — clear, truthful communication. This discipline protects institutions far more effectively than legal disclaimers or careful word choice ever could. Honest communication grounded in verified facts simply produces fewer compliance issues to begin with.
Your point about double-checking information is one I'm taking seriously. The temptation to speak from memory or estimate when answering prospective students is real, but accuracy requires verification. When specific numbers are involved, looking them up or consulting a colleague for the data yields better outcomes than relying on confident approximations.
The principle of avoiding exaggeration also resonated. Enthusiasm for our institutions is natural, but enthusiasm cannot become embellishment. Specific, measurable, verifiable claims must replace superlatives in every communication.
In my context at an Early College Center, your principle of full disclosure applies particularly to families weighing dual enrollment decisions. Transfer pathways, college credit acceptance, and academic expectations all need clear communication, not partial answers.
Thank you for clearly naming these defenses.