This a very good chapter on enrollment with integrity. There are several crucial factors the admissions reps must conform to -- chief among them is: Disclosing school information with transparency, and not using superlatives or exaggeration when representing the school offering or facilities or staff or instructors. It is also very important that Financial Aid representatives follow the policies of the USDOE, such as not obtaining the student's FSA Id, and making sure that the student is truthful in filling in info on FAFSA. Admissions should not be venturing to give info about financial aid and should refer to financial aid for that purpose.
