I have learned that not every institution have the same policies, procedures, and operating manuals. Each institution has its own format for presenting the policies and procedures. The best way of learning about the programs in the school is to ask for all documents that list your programs, talk with instructors and people from each education department, and read all that you can. Also that not every school offers the same kind of student services. Another thing I learned is that institutions don't have to follow a formal marketing plan. I intend to apply all of this by simply communicating with my superior and peers in order to be well informed.
