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I learned that while student services are regulated and schools must offer certain minimum services, institutions can choose to provide additional support beyond those requirements. This reinforces the importance of admissions representatives understanding the specific services their school offers rather than relying on general assumptions that all institutions provide the same options. I also learned that schools can use many different marketing approaches, and it’s essential for admissions representatives to understand their institution’s marketing strategies so they can recognize the value these efforts bring and contribute to the school’s overall recruitment success.

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