From the first admissions staff training module, foundational terms and concepts were introduced that will be vital to my role. I’ve learned that this course is not only mandatory for becoming an admissions agent, but it’s also essential for understanding the full scope of marketing and admissions—especially in line with Florida state regulations. It has shown me the importance of keeping organized records, such as notes and copies of enrollment agreements, marketing materials, and monthly updates or changes. Also need to know the ins and outs of my institution so I can represent the school accurately and support our students with professionalism, pride and confidence.