<p>I have learned the importance of knowing: The different job specific roles and staying up to date and knowledgable of changes within policies, procedures and regulations.&nbsp; That it is important to keep an easily accessible notebook of changes that occur. Know what type of marketing is being communicated to the potential students.&nbsp; It's important to know the terminology used to pass on to potential students.&nbsp; Always know that the information i give out is current and correct.</p> <p>&nbsp;</p>