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It is important to know that students have a right to privacy regarding their educational records. Even if a parent of a student is requesting information, if that student is 18 years old or older, they must provide consent before information is shared. As a program director previously, it was my duty to ensure student's confidentiality and provide consents prior to discussing any educational information with another individual on the student's behalf. 
I believe that we can do a better job at keeping our faculty and staff informed regarding FERPA by ensuring annual training is provided. 

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