I enjoyed learning about the Dear Colleague letter. That is something I have never heard of before. I also enjoyed learning about the separation of duties. Not only is it important for compliance purposes, but from an ethical standpoint as well. In admissions we work closely with financial aid, and while we may know quite a bit that has to do with the financial aid process, we should keep that to ourselves & instead build confidence in the student that they can trust their financial aid advisor to give them complete & accurate information.
