I believe that even though I am an instructor and not an admission's rep, I do the best job at referring students to the appropriate offices. It simply makes sense to refer disabled students to to the appropriate offices if they have questions. This way misleading or untrue statements never exit my lips. I became aware that it was in my best interest to refer students (or parents) to the appropriate offices during my time in the Office of the Provost at my former institution. Once inaccurate information gets out, it's hard to reign it in. Helping any student, including disable students, is enhanced by referring them to the adequate offices and not running the risk of giving inaccurate information.