It's important to consider the importance of all the details needed to have successful outbound calls. This is called being proactive and it begins with setting an end goal in mind and working towards it. With every call it's important to smile, to be open and listen to the students concerns, it's important to be hands-free to write information on paper or in the CRM system, to also time yourself and be readily available to jot down notes after the initial phone call. This process will ensure eventual success when conducting phone calls. Also setting an hour from your day to focus on prospecting will guarantee that you might get a student or more to come into the campus as well as you'll be able to gauge your improvement when it comes to making calls.
