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This module provided awesome material on the strategies for online communication (e.g.,providing personalized communication with online students can be achieved by implementing serveral proven strategies; such as: congratulations & welsome calls, using names in all correspondence, virtual meetings, media-enriched communications, orientation sychronouse chat, and ongoing reminders). This module also highlighted on interactive messages & cohesive statements. As well as, responsive sequence and ARCS-based emails.  

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