I have learned that constant or permanent training updating myself in the different tools that can be applied to work in online courses is essential to be aware of the latest technological trends applicable to an online course, within my plans it is in the first place updating and improving the management of my courses by dosing contents and activities, improving in terms of response time and effectiveness and quality in each one of them. Improve communication channels with my students to be in permanent contact with the student, improving retention.
It must be understood that students are now employees who study, therefore their priority will be to maintain their employment, therefore, it is necessary to be more empathic and analyze the current situation of each student, it is necessary to know the 7 competencies that an online student must have to understand within which or which is focusing the problem presented in the class as this will be very helpful to be able to guide and advise him in a better way and get him to continue with his course. Since, according to my experience, many people are afraid to ask others, they don't like or don't know how to investigate, they don't like to work in groups or they don't have many technological skills, but knowing how to identify the problem can be of great help to give an effective response to each student.
