This module (Module 2 - Non-Technical Skills) covers some key points to creating and maintaining the online learning environment or in this case, the Community of Practice (CoP). Specifically: 1) Defining and maintaining "Good Online Citizenship" - very similar in concept and practice to "Netiquette" from a previous module; 2) Effective commuications - Clear, Professional, Appropriate (CPA) which are not only necessary for solid academic work, but are also required in the "working world" to get (and keep) that job; 3) the need for both the instructor and the student to interact and maintain effective communications and a good level of participation and engagement (on the part of both parties) in order to help ensure a successful learning environment, a healthly level of student engagement, participation and interaction for the duration of the CoP.
