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I agreed with the course when it stated that effective communication should be clear, professional, and appropriate.  People want to be spoken to respectfully and know that their opinion is valued.  With this in mind, I will be sure to model the kind of language I want to be shared in my courses by being sure to speak/write at all times in a clear, professional, appropriate manner.  When appropriate speech/behavior is consistently modeled, it will be returned.  

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