One piece of this module to use moving forward are the strengths and weaknesses associated with the different generations. The student population of the instructors I work with might fall mostly within one generation, it will be helpful to consider the generations in terms of staff and developing professional learning opportunities for them online as well. One quote that stood out to me from this module is, "Communication within the online community is a vehicle for student engagement.” It seems simple and a given, but so necessary to keep in mind as instructors plan for the fall and beyond. This module reminded me of a quote by Heath and Heath in Switch, "...What looks like resistance is often a lack of clarity." Some of the struggles experienced might be issues with communication and interpretation of the communication itself not necessarily apathy or dis-interest as is sometimes an easy conclusion.
