I am a baby boomer. It is always a good review for me to read about the other generations and their common views and characteristics. It remonds me that common sense or common courtesy is defined diffentently by the other generations.
In another module I read a comment that resonated with me. That is: The instructor must remember to facilitate, not dominate, the communication process. In my view, instructors who are facilitators and dominators are most effective. My goal is to develop and maintain the skills and knowledge to be able to be a good facilitor.
