First, it is so important to establish clear Communication Codes of Conduct to ensure that students understand the rules of the course, proper netiquette, and the consequences of not following the rules. After that, it's key to manage the online communication process and model appropriate communication. The goal is for the communication within the course to become seamless and allow the students to easily navigate the course. I plan to incorporate a FAQ discussion board to help manage email overload and encourage student participation, and I will use a grading rubric for the discussion board.
