This is the first time I've managed a learning program in an online environment. It has been very challenging trying to seperate what students need between academics and technology. When they say they don't understand something we have to ensure whther they are referring to the topic and content itself, or the way in which it is being delivered. Because the student is not right in front of us to see whether the knowledge connection is taking place, we have to dig deeper for knowledge acquisition. It has been a challenge and because we do not use testing it adds an even deeper dynamic.