I learned early on that guidance in the online environment is important, specifically that of program manager. When teaching a new course, I experienced a situation where the publisher did not match the correct textbook with the homework and test questions during certain weeks of the course. This caused a serious issue in guiding the students through the course. My main goal was to keep the students focused since in the online environment, the student is primarily responsible for learning the material and completing assignments. However, once I was able to determine the root of the issue, I was diligent in communicating feverishly with the students during that semester to keep the class focused and on course. Prior to the beginning of the next semester, I made serious adjustments to resolve the issue. However, in the midst of the problem, communication was key in order to keep the class moving. Hence, guidance is important in the online environment.