Soft skills are important in the workplace. This involves people skills and workplace behavior. People skills include good communication and listening skills, providing feedback, maintaining a positive attitude, being polite and having integrity. The most important skills include common sense and dependability. Also important are utilizing the chain of command and adapting to changes.
When we model these behaviors to students, they are more likely to reciprocate. If we do not demonstrate these professional behaviors, they will be more apt to display disrespectful behaviors, as well.
