Great post Michael. I really like the information you provided about talking with other instructors to better understand the students in your classes you do not already know. You demonstrate the difference between leading by example and just following the pack. By being a leader and seeking the information you need you are taking assertive actions that will allow you to better service your students. Servant Leadership is a key topic in higher education today with specific focus on the role faculty play in overall student support and student success. Regards, James Jackson