Hello Pam, I practice the open door policy too. Students love to feel that they are welcome. I typically have small classes as well. This module I have a class as small as four students. At the beginning of each module our students are assigned mentors, which are like advisors. The mentoring program works well because the mentors make it a point to check on their students weekly. Students quickly realize that the mentors are in place to help them. Students love to know they have a designated person they can go to with concerns, issues, problems, etc. Patricia