I'm the type who likes to have issues resolved now. If I can not resolve them immediately, I push them to the side and eventually have a pile up of tasks that take time to complete. A to-do list would remind me to check the "in-progress" pile more frequently and follow up on these items on a more regular basis. I sometimes have a "need to be done now" mindset so strong, I completely forget to write anything down. I need to take the time to make out a list because this would greatly reduce my "Sorry, I forgot" responses.
