Understanding "student characteristics", sheds light on many important qualities for teachers. I learnt:
1. Looking at classroom from students perspective and his needs.
2. Listening to students' frustration and needs; is very powerful.
3. Many things which institution or instructor can't help in e.g. external needs (childcare, domestic); become less burdensome, if instructor uses encouragement, and validation of students' learning process.
4. Solving extrinsic needs is important, as they are the first needs in Maslow's hierarchy.
