<p>I know most of the time being able to understand what the student is saying and or wanting we as faculty can miss the mark. Because of the time we have we either only partially hear the concern of the student or we are judgmental when providing an answer to assist the student because we have heard these concerns and or complaints before. I have advised many students and one thing I would like to change is not being stereotypical of each situation that may appear to be the same. Each situation is different even if the tone of the conversation is the same. The circumstances surrounding the students needs are different and we should treat students and individuals not as a group. I have learned sometimes its not about resolving the issue, sometimes the students just want to be heard to relieve some stress and or anxiety. I know you have to be truthful and follow through with what ever the resolution is. Too many times have I seen faculty and administration promise something to students and does not follow through. Not good... not only does this leave the students in a state of increased anxiety and possibly anger but false hope is what is being delivered. Why? It does not have to be. I think by providing reachable and achievable goals with a plan on how to reach the end results would be the better option.</p>