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"Ah-ha" moments

When we deal with mature students, their level of confidence in retaining information usually starts off low. When they get comfortable in the environment, realize that the instructor and staff are truly on their side, the improvement is quick.

We celebrate "ah-ha" moments, as they truly do motivate the student to continue. From donuts to a free coffee from the vending machine to just a high five, pat on the back or thumbs up, we let that student know we are proud.

How do you celebrate the "ah-ha" moments for a student?

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